Jourlo Support
Jourlo is a privacy-focused journaling app that helps you write daily entries, reflect on your thoughts, and understand personal patterns over time.
Get in Touch
For questions, feedback, or technical support, reach us at:
contact@jourlo.spaceWe typically respond within 24–48 hours.
Frequently Asked Questions
How do I restore my purchases?
Open the app and navigate to Settings → Restore Purchases. Make sure you're signed in with the same Apple ID used for the original purchase. Your subscription or lifetime access will be restored automatically.
How can I report a bug?
Send us an email at contact@jourlo.space with a description of the issue. Include your device model, iOS version, and any screenshots if possible. We appreciate your help in making Jourlo better.
Is my data safe and private?
Yes. All journal entries are stored locally on your device and are never uploaded to our servers. We only collect your email for authentication purposes. Learn more in our Privacy Policy.
I need help with my subscription
All subscriptions are managed through Apple. To cancel, renew, or request a refund, go to your iPhone's Settings → Your Name → Subscriptions, then select Jourlo. For refund requests, contact Apple Support.